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BDO International
New: monolithic global unit naming, and
a more assertive visual system
Launched: January 1, 2010, was the target
date for
member firms to drop their heritage names.
Noted here: May
2011, following its wins in Europe's
Transform Awards 2011 (including two Golds
and two Silvers).
Story in brief:
"We now get more and more rebranding jobs whose brief
begins with 'don't change the logo'" says Simon Case, creative
director of Greentarget. True;
I have seen significant
rebrandings using tools other than the logo (such as
nomenclature, brand architecture and visual systems), and Identityworks
has been late to take note of them. (Another example: Eaton 2008, which
also deserves a Review). It is important to catch up on
these cases, and in future to be
more alert to similarly logo-less rebrandings, because this may be
an important trend (related to the increased incidence of
more assertive visual systems).
BDO is a worldwide network of accounting firms; with 47,000
employees in 119 countries, and fee income (2010) of $5.28 billion,
it ranks at #5. In 1973 it became "Binder Dijker Otte,"
communicatively "BDO." Ssince 1988 these initials have been
used to co-brand the heritage names of its local firms; thus
BDO marketed in the UK as BDO
Stoy Mayward, and in the US as BDO Seidman. But like
other rebranders in this category (Grant
Thornton in 2008 and PwC in
2010), BDO now feels better represented by a more seamless
global identity. So it has imposed radical unit name surgery,
replacing all heritage names with country names... BDO United
Kingdom, BDO Albania, etc.
While the backbone of this rebranding is verbal, its face and
arguably its primary force is visual... the global imposition
of an assertive visual system, anchored by vertical red lines lifted
from the logo. The system's universal presence is a visible
manifestation of cooperation, coordination and discipline across
national and institutional borders, which supports perception
of "one network, to deliver consistent methodology, services
and specialists worldwide."
Herding cats? Getting 110-plus service firms onto the same page,
all swallowing their pride to embrace a common identity called for
extraordinary leadership, salesmanship and team-building. CEO Jeremy
Newman madeit look effortless. Julia Henniker-Heaton, his
Director, Brand and Marketing retained identity consultant Rachel
Fairley, formerly a Landor analyst/planner. Seven design firms
competed for the subsequent RFP, won by Greentarget because "we
mixed creativity with pragmatism, or so we were told" (says designer
Simon Case).
And the awards?
• GOLD for Best Brand Evolution
• GOLD for Best Implementation of a Rebrand
• SILVER for Best Internal Communication of a Rebrand
• SILVER for Best Corporate Rebrand to Reflect Changed
Mission/Values/ Positioning

Credits:
C.E.O. - Jeremy Newman
C.M.O. - Julia Henniker-Heaton, Director, Brand
and
Marketing
Identity counsel - Rachel Fairley,
Fairley & Associates;
Identity design -
Greentarget
(Creative Director Simon
Case)
First Impressions:
Strategy: Courageous; painful and risky.
The local name (e.g. Seidman, in the U.S.) was in most markets
probably the stronger name component, compared to the
initials BDO. Pinning it all on "BDO" thus comes close to
starting from scratch. And because these are empty initials (not
intended to evoke original-name recall) it will be very
difficult to infuse them with brand-power personality; this will
require ingenuity, as well as time and money. In the long run,
it might actually have been cheaper to kick-start this with a
logo change too (if not indeed a name change).
Design: The red-spined visual system is
certainly a strong, unifying brand-binder. It is also
intrusive and may soon prove tiresome (to insiders faster than
to outsiders; patience and discipline are called for).

Corporate Brand Matrix ratings:
0%
structural, 100% strategic, 0% functional (est.)
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Not
replacing...




CEO Jeremy Newman
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